Repair & Servicing
You may send in your KDK products to our Customer Care Centre for a diagnosis.
We are only able to provide servicing and repair for KDK products only
Our Customer Care staff will collect a diagnostic charge of $10.70 (inclusive of GST) for every KDK product received at our Customer Care Centre. We will then advise you on cost of repair after the diagnosis has been completed.
It will take approximately a week. The duration may be longer or shorter depending on the complexity of the issue.
Yes, we are able to provide the above service. The charge will be $37.45 (inclusive of GST) which includes $21.40 for servicing and $16.05 for transportation (collect fan only, 1-way trip).
Yes, we are able to provide on-site servicing. The charge will be $58.85 (inclusive of GST) which includes the repair and servicing cost of $26.75 per fan and transportation charge of $32.10