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Delivery Charges

$12 per order (online order only)

Monday – Friday: 10am – 5pm.

Payment to be made in advance. Delivery charges inclusive of GST.

For assistance of collection & delivery service for KDK products for servicing, the 2-way transportation fee will be $43.60 inclusive of GST (collection & delivery)

How do I get free delivery?

Free delivery is available for orders over $300. For orders below this amount, a delivery fee of $12 will apply.

Can I arrange for my KDK product to be collected and sent to your Customer Care Centre for servicing?

Yes, we offer a collection service for KDK products that require servicing at our Customer Care Centre.

For Normal Size KDK Products*
(Stand Fan, Table Fan, Box Fan, Wall Fan, and Ventilation Fan)

Collection + Servicing: $54.50 (inclusive of GST) per product
Servicing: $32.70
Collection (one-way transportation): $21.80
Return Delivery (Optional): Additional $21.80 (inclusive of GST) for one-way delivery back to your location.

For Large Size KDK Products
(Air Curtain, Hand Dryer, Industrial Wall Fan, and Industrial Ventilation Fan)

Collection + Servicing: $65.40 (inclusive of GST) per product
Servicing: $43.60
Collection (one-way transportation): $21.80
Return Delivery (Optional): Additional $21.80 (inclusive of GST) for one-way delivery back to your location.

*Normal Size KDK Products: Stand Fan, Table Fan, Box Fan, Wall Fan, and Ventilation Fan.
**Large Size KDK Products: Air Curtain, Hand Dryer, Industrial Wall Fan, and Industrial Ventilation Fan.

How do I check order information and status?

You will receive a confirmation email after your order is successfully placed.

1. For smaller fan (without installation) : You will receive an email regarding the delivery date within 1-3 working days.
2. For bigger fan (with installation) : It will be carried out according to the installation date and time you have chosen.
In the event that the installation is not able to carry out as per the date, we will inform the Customer as soon as practicable either by telephone or through email address provided by the Customer.

Where will I be able to purchase spare parts and accessories?

For spare parts and accessories, you may choose to either purchase them directly from our Spare Parts Sales Centre located at 18 Genting Road Singapore 349477 or order them Online via kdk.sg. Kindly note that purchases via our online store will be accompanied with a transportation charge of $10 (inclusive of GST) per delivery.