How long does it take for the repair and servicing of my KDK product?
25 February 2026
Indoor (Carry-in) Repair
Repairs for indoor products typically take 5–7 business days, subject to parts availability. Once the repair is completed, we will contact you to inform you that your product is ready for collection.
On-site Repair
For on-site repairs, our technician will visit your location to diagnose the issue during the first appointment. If replacement parts are required, a second appointment may be arranged to complete the repair after the necessary parts have been obtained.
Important Note
The estimated repair timelines above apply only if the required parts are in stock. If any parts need to be specially ordered, our Customer Service team will contact you with the estimated arrival time and provide an updated repair schedule.
