Can I arrange for my KDK product to be collected and sent to your Customer Care Centre for servicing?

Yes, we offer a collection service for KDK products that require servicing at our Customer Care Centre.

For Normal Size KDK Products*
(Stand Fan, Table Fan, Box Fan, Wall Fan, and Ventilation Fan)

Collection + Servicing: $54.50 (inclusive of GST) per product
Servicing: $32.70
Collection (one-way transportation): $21.80
Return Delivery (Optional): Additional $21.80 (inclusive of GST) for one-way delivery back to your location.

For Large Size KDK Products
(Air Curtain, Hand Dryer, Industrial Wall Fan, and Industrial Ventilation Fan)

Collection + Servicing: $65.40 (inclusive of GST) per product
Servicing: $43.60
Collection (one-way transportation): $21.80
Return Delivery (Optional): Additional $21.80 (inclusive of GST) for one-way delivery back to your location.

*Normal Size KDK Products: Stand Fan, Table Fan, Box Fan, Wall Fan, and Ventilation Fan.
**Large Size KDK Products: Air Curtain, Hand Dryer, Industrial Wall Fan, and Industrial Ventilation Fan.