KDK Airy
My fan is turned ON, but fan speed cannot be changed from the App?
Please ensure that you are not in SLEEP mode as fan speed cannot be changed in SLEEP mode. If yes, please deselect SLEEP mode.
Can I rename my fan in other characters such as Chinese and Tamil?
No, you can only use alphanumeric, space (blank), and symbol such as # , . ( ) – _
Can I change the App language?
No. There is currently only ONE language (English) available.
Can I assign the LED model and non-LED model in one group and use group control for LED?
Yes. However, LED setting will be ignored for non-LED model.
How many groups can I set in the grouping function?
Maximum 4 groups.
How to rename my fan?
Press MAIN MENU > Select “Connected product” > Select the fan you want to rename > Press “Name” > Type in new product name > Press “Done”.
What should I do if the LED light does not respond when I am operating the App?
Please: a. Swipe down to refresh and check if the fan status is offline. b. Check if different fan is controlled by mistake. c. Check if another user is controlling the fan.
Can I adjust the colour temperature of the Night Light?
No, the Night Light is fixed as WARM colour. This is a factory default setting.
Can I rename my scene setting?
Yes.
Can I customize my scene setting?
Yes, you may edit and overwrite the scene setting according to your preferences.
Can I activate both the ON Timer and OFF Timer together?
No, only one can be activated at one time. ON Timer is only applicable when the fan is OFF while OFF Timer is only applicable when fan is ON.
Why is my fan not responding when I am operating from the App?
Possible reasons: a. Fan status is offline. Please swipe down to refresh and change fan status to online. b. Different fan is controlled by mistake. c. Another user is controlling the fan.
Why is the fan speed inconsistent?
Possible reasons: a. 1/f Yuragi function is turned ON in the App. b. Another user is controlling the fan.
Can I control the fan without the Wi-Fi network?
Without the Wi-Fi network, fan can only be controlled using remote control. If you wish to use the App to control the fan, it must be connected to the network.
Can I use remote control and the App to control the fan at the same time?
Yes. The fan will simply follow the latest instruction from either remote control or App.
Can I operate my fan when I am away from home?
Yes. Please ensure wall switch is turned ON and the fan is connected to a network.
Why can’t I control my fan after I changed to a new router or Wi-Fi network name (SSID)?
Your fan has not been connected to the new router. Please re-connect the fan to the new router. Click here and refer “How to connect product to home network” for detailed step-by-step.
Can the fan be connected to the mobile router, for example Pocket Wi-Fi and mobile hotspot?
Yes, however, proper operation is not guaranteed as it also depends on the compatibility of Pocket Wi-Fi. How should I turn the fan status to online? Please: a. Ensure both modem and router are connected to the internet. b. Ensure fan Wi-Fi function is turned ON. (Turn ON fan Wi-Fi function by pressing on remote control. Short beep indicates ON mode and long beep indicates OFF mode) c. Ensure wall switch is turned ON. d. Re-setup the fan connection if router setting has been changed e.g. Password change, SSID change.
How to know the Wi-Fi function status is ON or OFF?
Press 
button on remote control once.
Short beep indicates ON mode and long beep indicates OFF mode.
How to turn OFF the Wi-Fi function in my fan?
Press button on remote control once. There should be a long beep sound.