KDK Airy
How do I get connected?
To operate this Wi-Fi Ceiling Fan with smart devices, you need to download the KDK Ceiling Fan Application. This Application is available for both iOS and Android devices. Please search “KDK Ceiling Fan” in Apple App Store or Google Play Store. (Note: Minimum requirement of smart device: iOS 12 or above and Android 6 or above). CONNECTING FAN TO ROUTER
How do I connect my fan to router?
You can use WPS method or Manual (Access Point) method. Click here and refer “How to connect product to home network” for a detailed step by step.
Can I setup the connection while fan is operating?
No, please make sure the fan stops operating when you intend to set up connection.
Connection through the WPS method is not working, what should I do?
Please: a. Ensure fan is located within the Wi-Fi router range. b. Restart Wi-Fi router. c. Follow the WPS connection guide of your home router. d. If it still fails to connect, try Manual (Access Point) settings.
The Manual (Access Point) method is not working as well?
Please: a. Ensure fan is located within the Wi-Fi router range. b. Restart Wi-Fi router. c. Type the correct password for home router. d. Ensure fan and smart device are connected to the same network (Note: the fan supports 2.4GHz only and does NOT support 5GHz Wi-Fi). e. Turn OFF mobile data while using Manual method to avoid any interferences during setup.
What should I do if there is no buzzer sound when I setup the connection?
Please:
a. Ensure wall switch is turned ON.
b. Ensure remote control is functioning properly (battery is inserted properly, point remote control towards the fan, press remote control OFF/ON button)
REGISTERING FAN TO SMART DEVICE
How do I register my fan to my smart device?
1. Connect fan to router. 2. Register fan to App. Click here and refer “How to register product to smart devices” for detailed step-by-step.
How do I know if the fan has successfully registered to the App?
If the fan is registered to the App, the name of the fan will be displayed on App homepage.
How to register fan to the App:
Go to MAIN MENU > Select “Connected Product” > Find “Product not registered” list > Select “Registration” on the Model Number of the fan you wish to register.
Why is my fan not appearing in the ‘Product not registered’ list during registration?
Please: a. Ensure fan is located within the Wi-Fi router range. b. Restart Wi-Fi router. c. Restart Wi-Fi connection on smart devices. d. Ensure fan and smart device are connected to the same network (Note: the fan supports 2.4GHz only and does NOT support 5GHz Wi-Fi). e. If fan has been registered and shown in the “Product registered” list, you cannot register fan again in the same smart device. f. Try again to connect fan to the router. g. For iOS 14 user, ensure local network setting is ON. How to check: Go to setting > Select “Ceiling Fan” app > Enable local network.
What should I do if product registration is not successful?
Please: a. Select the correct fan from the “Product not registered” list and try again. (If there are two fans with same model name, we recommend turning OFF the wall switch of the other fan). b. Ensure fan and smart device are connected to the same network (Note: the fan supports 2.4GHz only and does NOT support 5GHz Wi-Fi). c. Ensure fan has not been registered by maximum number of accounts. Maximum 4 accounts can be registered to 1 fan at one time.
What does my fan not appear in the App homepage after registration is completed?
Please: a) Ensure modem and router are functioning properly b) Restart the App.
Do I need to set up the connection again if I restart my Wi-Fi router or turn OFF the wall switch of fan?
No, you do not need to set the connection again. Setting has been saved in fan memory.
How to delete my fan from “Product registered” in the App?
By following below steps: a. One account registered to the fan will be deleted b. This will not disconnect the fan from router c. If this is the only account, schedule setting will be deleted. If there is another account registered to the fan, schedule setting will remain. Press MAIN MENU > Press “Connected product” > Select the fan to be removed > Press “Delete product” at the bottom of the page. Click here and refer “How to use” for explanation.
Can I delete the fan from “Product registered” by using remote control?
Please note: a. All accounts which are registered to the fan will be deleted b. This will disconnect the fan from router and schedule setting will be deleted. Press on remote control for 5 sec > Listen for the beeping > Press “Reverse” button on remote control for 5 sec > fan stops beeping > Done.
How should I avoid mix up of fans when setting up two or more fans?
Please: a. Identify differences through outlook appearance or features (Colour, LED light option). b. Recommend to complete both connection and registration steps for one fan before proceeding to setup another fan. c. Recommend renaming fan according to location for easy identification, i.e. Living room, Dining room, Bedroom 1, Bedroom 2.
Can I set up two or more fans at the same time?
No, there can only be 1 fan setup at one time.
Why has the ceiling fan stopped beeping after some idle time during setup, even before the steps are completed?
The ceiling fan setup will be timed out if there is no response for more than a few minutes. Please restart from the beginning.
How do I register for new account?
Click https://csapl.pcpf.panasonic.com/ for more details.
How to manage my account? (Delete, Change or Update)
Click https://csapl.pcpf.panasonic.com/Faq/Faq001/ for more detail.